Website: https://qrorder.net
We are committed to respecting and protecting users’ privacy when using the Cloud QR Ordering system. This policy explains how we collect, use, store, and protect personal data in accordance with Vietnamese law.
We may collect the following personal information when voluntarily provided:
Full name
Phone number
Business/restaurant information
Contact content or support requests
IP address, device, browser
System operation data
Information is collected only when users actively provide it via the Website or system.
Information is used to:
Provide and operate Cloud QR Ordering services
Provide technical support and customer care
Manage accounts and systems
Send product/service updates (with consent)
Improve user experience
Prevent fraud and ensure system security
Customer data is stored:
During the service usage period
Until the customer requests deletion
Up to 30 days after subscription expiration
Or as required by law
Data may be deleted or anonymized when no longer necessary.
We do not sell or share personal data with third parties except:
With customer consent
For service provision (hosting, email, cloud services)
Upon request by competent authorities
To protect Nova AI’s legal rights
We implement security measures including:
Access control
Secure servers
Data encryption
Monitoring and attack prevention
However, no system can guarantee absolute security on the Internet.
Customers have the right to:
Access their personal data
Request corrections
Request deletion or restriction of use
File complaints regarding misuse
Requests can be submitted via Nova AI’s official contact channels.
The Website uses cookies to:
Store login and user preferences
Improve user experience
Support analytics and behavior tracking
Users can manage or disable cookies via browser settings.
The Website may include embedded content (videos, images, maps). These third parties may collect data under their own policies. We are not responsible for third-party privacy practices.
We commit to:
Collecting data for legitimate purposes
Not using data unlawfully
Not disclosing personal data without consent, unless required by law
11. Policy Updates
This policy may be updated to comply with legal requirements and business operations. Any changes will be publicly posted on: https://qrorder.net