PAYMENT POLICY

Customers are responsible for paying 100% of the selected service package value immediately after submitting a service request to Nova AI.

The service period begins on the date Nova AI officially grants access, as specified in the notification email sent to the customer.

Subscription renewal payments must be completed before the expiration of the current subscription period. Nova AI will send renewal notices accordingly.

Customers may pay using the following methods:

1. Domestic Payments (Vietnam)

Customers may choose from:

  • Bank transfer / Visa / MasterCard

  • E-wallets: VNPAY / MoMo / ZaloPay / ShopeePay

  • Direct payment at Nova AI’s office

 

2. International Payments

Applicable to B2B and international customers:

  • International bank transfer (SWIFT)

  • International cards: Visa / MasterCard / Amex

  • PayPal / Stripe

  • Payment under contractual terms

Zalo